Back to Analytics & Event Tracking
Analytics & Event Tracking

CAC Payback Calculator

Calculate customer acquisition cost payback period, analyze cash flow projections, and run sensitivity analysis on recovery scenarios.

CAC Payback Inputs

Total cost to acquire one customer
Monthly profit per customer
Revenue minus COGS percentage
12.0
Payback Period
Excellent
CAC
$1,200
Monthly Margin
$100
Annual Margin
$1,200
12-Month ROI
0%

Break-Even Analysis

Total Revenue Needed
$1,600
To recover $1200 CAC
Gross Profit at Break-Even
$1,200
At 75% margin
Months to Break-Even
16.0
Revenue-based calculation

Cash Flow Projection

MonthMonthly Cash FlowCumulative Cash FlowStatus
Start$-1,200$-1,200
Month 1$100$-1,100
Month 2$100$-1,000
Month 3$100$-900
Month 4$100$-800
Month 5$100$-700
Month 6$100$-600
Month 7$100$-500
Month 8$100$-400
Month 9$100$-300
Month 10$100$-200
Month 11$100$-100
Month 12$100$0Break-Even!

Sensitivity Analysis

CAC Impact

-50%$600
6.0 mo
-20%$960
9.6 mo
+20%$1,440
14.4 mo
+50%$1,800
18.0 mo

Monthly Margin Impact

-100%$0
-50%$50
24.0 mo
-20%$80
15.0 mo
+20%$120
10.0 mo
+50%$150
8.0 mo

Scenario Comparison

ScenarioCACMonthly MarginPaybackNet @ 12 Mo
Current$1,200$10012.0 mo$0
Optimized$900$1207.5 mo$540

Insights & Recommendations

✓ Good payback period of 12.0 months.
This is within the ideal 6-12 month benchmark for most businesses.
Industry benchmarks:
• SaaS: 6-12 months (world-class), 12-18 months (acceptable)
• E-commerce: 3-6 months (excellent), 6-12 months (good)
• Subscription boxes: 6-9 months (target range)
✓ Your payback period supports aggressive growth and outside funding.
Consider: Increasing acquisition spend while maintaining this efficiency.

Understanding CAC Payback

Payback Period Benchmarks

  • • < 6 months: Excellent - enables aggressive growth
  • • 6-12 months: Good - ideal for most businesses
  • • 12-18 months: Acceptable - but strains cash flow
  • • 18-24 months: Poor - limits growth velocity
  • • > 24 months: Unsustainable for most businesses

Ways to Improve

  • • Reduce CAC: Optimize channels, improve conversion
  • • Increase margins: Raise prices, reduce COGS
  • • Accelerate revenue: Annual plans, upfront payments
  • • Improve retention: Reduce churn, increase LTV
  • • Target better customers: Focus on high-value segments

Learn More in The Course

This tool is derived from Module 1 of "The Ultimate Growth Engineering Course." Learn the complete experimentation framework, how to design better tests, and interpret results like a pro.

Explore the Course