Refund Policy

Last Updated: January 2025

At GrowthChamp, we stand behind the quality of our course content and want you to be completely satisfied with your purchase. This Refund Policy outlines our 30-day money-back guarantee and the process for requesting refunds.

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your course purchase if you are not completely satisfied with the content. This guarantee demonstrates our confidence in the value and quality of our Growth Engineering course.

Eligibility Requirements

To be eligible for a refund, your request must meet the following criteria:

• Time Limit: Refund request must be submitted within 30 days of purchase
• Original Purchaser: Only the original purchaser can request a refund
• Valid Reason: Provide a brief explanation for the refund request
• Account Access: Your account must be in good standing

How to Request a Refund

To request a refund, please follow these steps:

Step 1: Contact Support

Send an email to support@growthchamp.com or use our contact form on the website.

Step 2: Provide Required Information

Include the following information in your refund request:

• Your full name and email address used for purchase
• Order number or transaction ID from LemonSqueezy
• Date of purchase
• Brief reason for requesting the refund

Step 3: Confirmation and Processing

Our support team will review your request and respond within 2 business days. Once approved, refunds are typically processed within 5-10 business days.

Refund Processing

Processing Time

• Review: 1-2 business days for request review
• Processing: 5-10 business days for refund to appear
• Bank Processing: Additional 1-3 business days depending on your bank

Refund Method

Refunds will be issued to the original payment method used for the purchase. We cannot process refunds to different payment methods or accounts.

Course Access

Upon approval of your refund request, your access to the course content will be immediately revoked. You will no longer be able to access any course materials, progress tracking, or related services.

Non-Refundable Situations

Refunds will not be provided in the following circumstances:

• Requests made after the 30-day guarantee period
• Violation of our Terms of Service
• Sharing of course content or login credentials
• Fraudulent or abusive behavior
• Technical issues on the user's end (device, internet, etc.)
• Change of mind after the 30-day period

Partial Refunds

We do not offer partial refunds. Our refund policy covers the full course purchase price only. If you have concerns about specific modules or content, please contact our support team to discuss your options.

Chargebacks and Disputes

Before initiating a chargeback with your bank or credit card company, please contact our support team. We are committed to resolving any issues directly and efficiently. Chargebacks may result in account suspension and additional fees.

Technical Support vs. Refunds

Many issues can be resolved through technical support rather than refunds. Please contact us if you experience:

• Difficulty accessing course content
• Login or account issues
• Payment processing problems
• Questions about course content or structure

Our support team is here to help ensure you have the best possible learning experience.

Future Purchases

Customers who have received refunds are welcome to make future purchases. However, repeated refund requests may be subject to additional review and approval.

Currency and Exchange Rates

Refunds are processed in the original currency of purchase. If exchange rates have changed since your purchase, the refunded amount may differ slightly from what you originally paid in your local currency.

Contact Information

For refund requests or questions about this policy, please contact us:

Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Legal Information

This Refund Policy is part of our Terms of Service and is governed by the laws of the State of California, United States. For complete terms and conditions, please review our Terms of Service and Privacy Policy.